Data Usage and Privacy Policy

We value the trust you place in us by sharing your personal, professional, and sensitive information. This policy explains how we collect, store, use, and protect your data in compliance with the Digital Personal Data Protection (DPDP) Act.

1. Types of Data Collected

• Personal Identification Documents: Aadhar Card, Driver's License, Passport, etc., for verification of nationality and identity.
• Professional Qualification Documents: Degrees, certificates, licenses, and other documents for credential verification.
• Personal Information: Name, contact information, birthdate, nationality, and professional experience.

2. Purpose of Data Collection

We collect this data for the following purposes:

• To verify the identity of mental health professionals as part of our internal verification process.
• To verify professional qualifications and validate the authenticity of licenses to ensure compliance with legal standards.

3. Data Storage and Security

We are committed to securing your data and protecting it from unauthorized access. The data you provide will be stored in encrypted form on secure servers. We use industry-standard practices to ensure the confidentiality and integrity of your data.

Data Storage Duration

Your data will be stored securely for the duration of your association with our platform, or until it is no longer needed for the purpose for which it was collected. Once this period expires, we will either anonymize or delete the data securely.

4. Data Access

The data you provide will only be accessed by authorized personnel within our organization. This includes our internal verification team and authorized members handling data review for professional and legal compliance purposes. Data access is strictly limited to ensure confidentiality.

5. Data Usage

We will use your data strictly for:

• Verifying your professional qualifications and credentials.
• Internal compliance with professional standards and regulations.

6. Data Disclosure

We will not share your data with third parties without your explicit consent, except in cases where we are required to do so by law, or where necessary to protect your rights or those of others.

7. Data Retention and Disposal

We retain your data only for as long as necessary to fulfill the purposes for which it was collected, or to comply with legal obligations. When data is no longer required, it will be permanently and securely deleted or anonymized.

8. Your Rights

As per the DPDP Act, you have the right to:

• Access your data and request corrections or deletions.
• Withdraw consent for data collection or processing at any time.
• Request information on how your data is being used.

9. Contact Information

If you have any questions or concerns about our data usage policies, please contact us at dpo@baatkaro.in.

Data Protection Officer

Our Data Protection Officer ensures compliance with all applicable data privacy regulations. Contact us at dpo@baatkaro.in for any privacy concerns or requests.